July 2014

They decided to use something that was not a quality ignition module. Every organization should be concerned with providing a quality product or service to internal and external customers. Many organizations…

The CEO and a mid-level quality manager stepped into an elevator for a ride to the upper floors of the high rise office. The CEO acknowledged the manager with a…

Think about the word "quality" for a moment. How many ways have you heard that word used? People often think that quality means "excellence", or "beauty" or "luxury" or "goodness".…