Adam Fuss

Adam Fuss

With more than 10 years of corporate communications experience, Adam has developed a passion for helping organizations and their teams successfully navigate periods of change. Joining Gagen MacDonald in 2015, he is currently leading several high-profile digital workspace transformation projects for the firm’s clients in the retail and professional services industries. Among his specific areas of interest are employee intranets and digital workspaces, cross-cultural communication, communications measurement and metrics, and feedback loop processes.

Prior to joining Gagen, Adam managed internal communications at National Express LLC, a leading provider of student transportation and urban transit services in North America. While at National Express, he oversaw the development of a new corporate intranet, a series of town hall meetings and numerous other communications channels designed to increase leadership visibility and engage the company’s 26,000 employees spread across more than 200 locations.

Adam began his career in Moscow, Russia at The PBN Company (currently PBN Hill+Knowlton Strategies), where he served as an editor and led a team of translators supporting the firm’s clients in a variety of industries, including energy, transport, and telecommunications. A fluent Russian speaker and skilled translator, Adam went on to spend several years supporting international communications in Russia’s oil industry before launching his own translation business. In addition, he spent nearly three years at the North American division of Russia’s TMK, a leading global manufacturer of steel pipe, where he oversaw employee communications during the relocation of the company’s corporate headquarters.

Whether working with clients in their offices, accompanying journalists to a Siberian oilfield in the dead of winter, or meeting with front-line employees on the floor of a steel mill, Adam has built a career based on being where he needs to be to get the job done for his business partners.

Adam is a native of Omaha, Nebraska. After graduating from Boston College with a degree in history, he spent a year in Smolensk, Russia on a Fulbright Award from the U.S. Department of State. He also holds a Master’s degree from Georgetown University’s School of Foreign Service.