Claire is a passionate problem-solver and strategic communications professional who has worked across industries to provide strategic positioning and messaging counsel during high-profile, multifaceted organizational change initiatives. She brings a commitment to efficiency and a zeal for distilling complex situations and producing clear, engaging communications to inform and move audiences.
Prior to joining Gagen MacDonald, Claire served as a senior associate at a boutique communications consulting firm in Washington, DC where she specialized in message development, crisis communications and corporate strategy for clients in highly monitored and regulated industries. Claire provided litigation communications support for a Fortune 500 healthcare company, supporting a rearticulation of its corporate story and a rebuilding of its corporate reputation to internal and external audiences. She also worked with a museum located on the National Mall providing messaging and strategic recommendations, grounded in in-depth research, during a period of existential threats to the organization, internal realignment and a rapidly shifting external environment.
Claire began her career at a leading global communications marketing firm’s Washington, DC office. She focused on projects for the federal government, working on accounts for the Department of Health and Human Services and the Department of Transportation. For Federal health clients, Claire translated technical medical evidence into digestible content for clinician, patient and media audiences. Claire also acted as a liaison between clients, digital and creative teams, working collaboratively to create PSAs, microsites, infographics, and interactive online tools.
Claire holds a Master in Public Relations and Corporate Communication from Georgetown University where she focused on crisis communications, internal communication and communications leadership. She also has a Bachelor of Arts with Special Honors in International Affairs from the George Washington University.