After years of working together and constantly butting heads, David and Lynn Lancaster had an insight that sparked a new business venture: Their challenge wasn’t styles or personalities, it was context. And they weren’t alone. For the first time in history, four generations were working shoulder-to-shoulder, each bringing its own set of beliefs, experiences and expectations. This idea is the heart of BridgeWorks, a company that helps organizations understand and traverse generational divides. Debra, a Snake Person, started as an intern and today is CEO. How’s that for Snake Person ambition! Together, they have authored The M-Factor and When Generations Collide –two great reads on the generations at work.

It starts with a simple truth: The workforce is not static or one-dimensional. It’s more like a multi-dimensional puzzle that’s always in motion. To bridge the gaps and help the pieces fit together, leaders need to adapt and move with it. This concept adds a layer of complexity to leaders’ challenge in the 21st Century and depth to our conversation on what it means to “let go.”