As Amedisys grew and acquired more companies, leaders recognized the need to align their people — both in their organization and those in acquired organizations — with the behaviors, expectations and actions needed to continue success. The company had an incredible purpose and culture. However, these assets weren't fully utilized in rolling out new initiatives and helping new employees become part of the Amedisys family.
People are the heart of Amedisys. Their caregivers — with support from so many others — deliver the experience and medical attention to customers and without feeling like they were a full part of the Amedisys family, they would move on to another organization, taking their relationships with hospitals, retirement communities and doctors with them, neutralizing the acquisition. While Amedisys has a strong, purpose-driven culture and is a great company to work for, without a sense of belonging, the employees were feeling disconnected from the organization.