Hillary Goodman | Gagen MacDonald

Who we are / Team

Hillary Goodman

Managing Director

Hillary has an impressive background in internal communications, employee engagement, culture change and leadership. Her devotion to solving business challenges large and small has led to award-winning work for some of the world’s most admired companies.

A resident of the New York Metropolitan area, Hillary’s responsible for growing and servicing Gagen MacDonald’s north east business.

As a senior consultant, she has led change management, employee engagement, strategic planning and culture transformation assignments for clients such as: ITT Corporation, Guardian Life Insurance, Novo Nordisk and McGladrey/RSM.Additionally, Hillary has held key roles on a number of impressive engagements, including GE Healthcare’s “I am Re-Imagining Healthcare” global launch, PepsiCo’s redesign of its global associate portal and Pfizer’s acquisition of Wyeth Pharmaceuticals.Previously, Hillary worked for the world’s largest independently owned public relations firm where she was responsible for successfully developing and implementing strategic internal communications programming for a number of Fortune 100 clients.Currently, she’s a member of the prestigious Arthur W. Page Society’s Future Leaders Class of 2015-2016, an executive education experience designed to prepare high-potential communications executives for the role of chief communications officer.NOTABLE INDUSTRY AWARDS & RECOGNITION:Nomination – 2016 PR Week’s Celebrating Women in PR ListPublished –Notable Distinction – Melcrum SCM showcase “Company’s ‘divorce’ shifts funds from PR to employee engagementFinalist – 2012 Melcrum SCM Awards: Excellence in Employee Engagement; Small Team of the Year and 2013 SABRE Awards in the “Energy and Natural Resources” & “Transportation and Logistics” categoriesWinner – 2013 Gold SABRE Award in “Energy and Natural Resources” category Public Relations Society of America Global Conference and 2013 Holmes Report’s 50 best public relations campaigns for The ITT WayPresenter – 2013 PRSA International Conference and 2013 International Association of Business Communicators WestFair chapter meetingPublished PR News, 2015 “Mentoring Millennials,” Ragan Communications, July 12, 2012 “How a 90-year-old company started fresh – with staffers’ buy-in”,” The Holmes Report, May 5, 2012 “ITT’s Jenny Schiavone: Change Agent” and Melcrum SCM case study January/February 2013 edition “Empowering leaders to embody and communicate new values amid change”
Meet the rest of the team members
Syracuse University
M.S. Public Communications
Union College
B.A. English and Spanish